Staff Answer
Oct 23, 2026 - 09:32 AM
Hello,
Please be advised that your order(s) have been permanently canceled due to suspected fraudulent activity. Any orders previously processed have been identified as part of this investigation.
Our team has identified activity associated with these transactions that raises serious concerns regarding fraud. We have taken the necessary steps to prevent further transactions and are preserving relevant information for review.
Additionally, information obtained during recent communications, including technical details associated with your connection, may be provided to the appropriate fraud investigation teams and law enforcement agencies as warranted.
Any further attempts to place orders using fraudulent information or circumvent our security measures will be documented and addressed accordingly.
We take fraudulent activity seriously and will cooperate with the appropriate authorities in any resulting investigation.
No further transactions will be accepted.
Regards,
Fraud Prevention Team
